:root{--navy:#09233d;--navy-2:#0f3152;--ink:#10243a;--muted:#5b6e82;--red:#e7273f;--line:rgba(16,36,58,.13);--shadow:0 24px 70px rgba(31,44,56,.18)}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:#eef2f5}body.ti-rv2-body{overflow:hidden}.ti-rv2-orb{display:none}.ti-rv2-shell{height:100svh;min-height:0;display:flex;flex-direction:column;overflow:hidden}.ti-rv2-brandbar{position:absolute;inset:0 0 auto;z-index:20;display:flex;justify-content:space-between;align-items:center;padding:22px 34px;pointer-events:none}.ti-rv2-brand{display:none}.ti-rv2-status{pointer-events:auto;display:flex;align-items:center;gap:9px;padding:10px 15px;border-radius:999px;background:rgba(9,35,61,.88);color:#fff;font-size:13px;font-weight:800;box-shadow:0 8px 26px rgba(9,35,61,.2);backdrop-filter:blur(14px)}.ti-rv2-status span,.ti-rv2-lexy-badge span,.ti-rv2-chat-dot{width:9px;height:9px;border-radius:50%;background:#2bd49b;box-shadow:0 0 0 6px rgba(43,212,155,.14)}
.ti-rv2-stage{display:grid;grid-template-columns:minmax(0,66%) minmax(500px,34%);flex:1 1 auto;min-height:0;background:#f7f3ee;overflow:hidden}.ti-rv2-lexy-panel{position:relative;min-height:0;overflow:hidden;background:#e9e0d5}.ti-rv2-portrait{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;object-position:center center}.ti-rv2-lexy-panel:after{content:"";position:absolute;inset:0;background:linear-gradient(90deg,transparent 0 82%,rgba(247,243,238,.85) 100%)}.ti-rv2-lexy-badge{display:none}
.ti-rv2-workspace{position:relative;display:flex;flex-direction:column;justify-content:center;padding:22px 42px 18px;background:linear-gradient(90deg,rgba(247,243,238,.97),rgba(250,246,241,.99));box-shadow:-35px 0 70px rgba(56,45,36,.1)}.ti-rv2-top-actions{display:flex;justify-content:flex-end;gap:12px;margin-bottom:16px}.ti-rv2-top-link{display:inline-flex;align-items:center;gap:9px;min-height:46px;padding:0 16px;border-radius:12px;border:0;font-weight:850;font-size:14px;text-decoration:none;cursor:pointer}.ti-rv2-top-link--portal{background:var(--navy);color:#fff}.ti-rv2-top-link--appointment{background:var(--red);color:#fff}.ti-rv2-top-link:hover{transform:translateY(-1px);filter:brightness(1.03)}
.ti-rv2-workspace-head{display:flex;align-items:flex-start;justify-content:space-between;gap:20px}.ti-rv2-step{display:none}.ti-rv2-welcome{margin:0;font-size:clamp(46px,4.7vw,70px);line-height:.92;letter-spacing:-.06em;color:var(--navy)}.ti-rv2-workspace h2{margin:12px 0 8px;font-size:clamp(30px,3.15vw,48px);line-height:1;letter-spacing:-.045em;color:var(--navy)}.ti-rv2-workspace h2 span{color:var(--red)}.ti-rv2-workspace-head p{max-width:620px;margin:0;color:#344a60;font-size:15px;line-height:1.45}.ti-rv2-question{display:block;margin-top:14px;font-size:16px;color:var(--ink)}.ti-rv2-reset{border:1px solid var(--line);border-radius:999px;background:#fff;color:var(--navy);padding:10px 14px;cursor:pointer;box-shadow:0 8px 24px rgba(30,48,66,.08)}
.ti-rv2-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:14px}.ti-rv2-action{appearance:none;display:grid;grid-template-columns:44px minmax(0,1fr) 20px;align-items:center;gap:14px;min-height:82px;padding:12px 14px;border:1px solid var(--line);border-radius:18px;background:rgba(255,255,255,.88);color:var(--ink);text-align:left;cursor:pointer;box-shadow:0 12px 28px rgba(48,59,70,.09);transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease}.ti-rv2-action:hover{transform:translateY(-3px);box-shadow:0 18px 38px rgba(48,59,70,.14);border-color:rgba(231,39,63,.32)}.ti-rv2-action--primary{grid-column:1/-1;background:linear-gradient(110deg,#e83a4f,#a32d42 60%,#263a60);border-color:transparent;color:#fff}.ti-rv2-icon{display:grid;place-items:center;width:44px;height:44px;border-radius:14px;background:rgba(15,49,82,.08);font-size:22px}.ti-rv2-action--primary .ti-rv2-icon{background:rgba(255,255,255,.18)}.ti-rv2-action strong,.ti-rv2-action small{display:block}.ti-rv2-action strong{font-size:15px;line-height:1.2}.ti-rv2-action small{margin-top:4px;color:#617488;font-size:12px;line-height:1.3}.ti-rv2-action--primary small{color:rgba(255,255,255,.82)}.ti-rv2-action b{color:var(--red);font-size:22px;font-weight:500}.ti-rv2-action--primary b{color:#fff}.ti-rv2-client-access{display:flex;align-items:center;justify-content:center;gap:10px;margin-top:9px;color:#627589;font-size:14px}.ti-rv2-client-access a{color:var(--navy);font-weight:850;text-decoration:none}
.ti-rv2-chat{margin-top:18px;border:1px solid rgba(16,36,58,.15);border-radius:22px;background:#fff;overflow:hidden;box-shadow:var(--shadow)}.ti-rv2-chat-title{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:12px 14px 12px 18px;border-bottom:1px solid var(--line);background:#f3f7fa;font-size:13px;font-weight:850}.ti-rv2-chat-title-label{display:flex;align-items:center;gap:10px;min-width:0}.ti-rv2-chat-title .ti-rv2-reset{flex:0 0 auto;box-shadow:none;padding:8px 12px;font-size:12px}.ti-rv2-messages{min-height:290px;max-height:460px;overflow:auto;padding:22px;display:flex;flex-direction:column;gap:14px}.ti-rv2-row{display:flex}.ti-rv2-row.is-user{justify-content:flex-end}.ti-rv2-bubble{max-width:min(700px,90%);padding:14px 17px;border-radius:16px;color:#193047;line-height:1.55;background:#edf4f9;border:1px solid rgba(98,132,162,.15)}.ti-rv2-row.is-user .ti-rv2-bubble{background:#a9283c;color:#fff;border-color:#c83a50}.ti-rv2-bubble p{margin:.35em 0}.ti-rv2-replies{display:flex;flex-wrap:wrap;gap:10px;margin-top:10px}.ti-rv2-reply{border:1px solid rgba(100,150,190,.3);background:#f4f8fb;color:#14304b;border-radius:999px;padding:10px 14px;font-weight:750;cursor:pointer}.ti-rv2-thinking{display:flex;align-items:center;gap:6px;padding:0 22px 16px;color:#657b8f}.ti-rv2-thinking span{width:7px;height:7px;border-radius:50%;background:#2e78bb;animation:rv2dot 1.1s infinite ease-in-out}.ti-rv2-thinking span:nth-child(2){animation-delay:.15s}.ti-rv2-thinking span:nth-child(3){animation-delay:.3s}.ti-rv2-thinking em{font-size:13px;font-style:normal;margin-left:4px}@keyframes rv2dot{0%,70%,100%{transform:translateY(0);opacity:.35}35%{transform:translateY(-5px);opacity:1}}.ti-rv2-composer{display:grid;grid-template-columns:1fr 48px;gap:10px;padding:14px;border-top:1px solid var(--line);background:#f8fafc}.ti-rv2-composer input{width:100%;border:1px solid rgba(98,132,162,.2);border-radius:14px;background:#fff;color:#17324a;padding:14px 15px;font:inherit;outline:none}.ti-rv2-composer button{border:0;border-radius:14px;background:var(--red);color:#fff;font-size:20px;cursor:pointer}.ti-rv2-safe{margin:0;padding:0 20px 16px;text-align:center;color:#7a8c9c;font-size:11px}
.ti-rv2-footer{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:0;background:#fff;border-top:1px solid rgba(16,36,58,.1);padding:10px 5vw;color:var(--ink)}.ti-rv2-footer>div{padding:0 18px;border-right:1px solid rgba(16,36,58,.1)}.ti-rv2-footer>div:last-child{border-right:0}.ti-rv2-footer b,.ti-rv2-footer span{display:block}.ti-rv2-footer b{font-size:12px}.ti-rv2-footer span{margin-top:5px;color:#607286;font-size:10px;line-height:1.35}.ti-rv2-sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}[hidden]{display:none!important}

@media(min-width:821px){
  .ti-rv2-workspace{min-height:0;overflow-y:auto;scrollbar-gutter:stable}
  .ti-rv2-chat:not([hidden]){margin-bottom:8px}
}
@media(max-width:1120px){.ti-rv2-stage{grid-template-columns:55% 45%}.ti-rv2-workspace{padding:86px 34px 34px}.ti-rv2-footer{padding:18px 3vw}}@media(max-width:820px){.ti-rv2-stage{grid-template-columns:1fr;min-height:auto}.ti-rv2-top-actions{justify-content:stretch;margin-bottom:22px}.ti-rv2-top-link{flex:1;justify-content:center}.ti-rv2-lexy-panel{min-height:520px}.ti-rv2-portrait{object-position:center top}.ti-rv2-lexy-panel:after{background:linear-gradient(0deg,rgba(247,243,238,.98),transparent 55%)}.ti-rv2-workspace{padding:34px 20px 34px}.ti-rv2-actions{grid-template-columns:1fr 1fr}.ti-rv2-footer{grid-template-columns:1fr 1fr;row-gap:20px}.ti-rv2-footer>div:nth-child(2){border-right:0}}@media(max-width:560px){.ti-rv2-status{font-size:12px;padding:9px 12px}.ti-rv2-brandbar{padding:14px}.ti-rv2-lexy-panel{min-height:420px}.ti-rv2-actions{grid-template-columns:1fr}.ti-rv2-action--primary{grid-column:auto}.ti-rv2-welcome{font-size:50px}.ti-rv2-workspace h2{font-size:36px}.ti-rv2-client-access{flex-direction:column}.ti-rv2-footer{grid-template-columns:1fr;padding:18px}.ti-rv2-footer>div{border-right:0;border-bottom:1px solid rgba(16,36,58,.1);padding:14px 6px}.ti-rv2-footer>div:last-child{border-bottom:0}}


/* 21.17.3 — Conversation plein panneau. Le composeur reste visible; seul le fil défile. */
.ti-rv2-workspace.is-chatting{justify-content:stretch;min-height:0;overflow:hidden;padding-top:18px}
.ti-rv2-workspace.is-chatting .ti-rv2-top-actions,
.ti-rv2-workspace.is-chatting .ti-rv2-workspace-head,
.ti-rv2-workspace.is-chatting .ti-rv2-client-access{display:none!important}
.ti-rv2-workspace.is-chatting .ti-rv2-chat{display:flex;flex:1 1 auto;min-height:0;margin:0;flex-direction:column;overflow:hidden}
.ti-rv2-workspace.is-chatting .ti-rv2-chat-title,
.ti-rv2-workspace.is-chatting .ti-rv2-thinking,
.ti-rv2-workspace.is-chatting .ti-rv2-composer,
.ti-rv2-workspace.is-chatting .ti-rv2-safe{flex:0 0 auto}
.ti-rv2-workspace.is-chatting .ti-rv2-messages{flex:1 1 auto;min-height:0;max-height:none;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
@media(max-width:820px){body.ti-rv2-body{overflow:auto}.ti-rv2-shell{height:auto;min-height:100svh;overflow:visible}.ti-rv2-workspace.is-chatting{min-height:70svh}}


/* v21.30.7 — Human handoff as a distinct system bubble */
.ti-rv2-row.is-system{
    justify-content:center;
    padding:2px 0 4px;
}
.ti-rv2-row.is-system .ti-rv2-handoff-card{
    width:min(100%,560px);
    background:#f7f9fc;
    border:1px solid #d9e3ee;
    border-radius:16px;
    padding:16px 18px;
    box-shadow:0 8px 24px rgba(8,45,92,.06);
    color:#183b62;
}
.ti-rv2-handoff-card__title{
    font-weight:900;
    color:#0b315d;
    margin-bottom:7px;
}
.ti-rv2-handoff-card p{
    margin:0 0 12px;
    color:#5d7085;
    line-height:1.5;
}
.ti-rv2-handoff-card__status{
    display:flex;
    align-items:center;
    gap:8px;
    font-weight:800;
    font-size:.9rem;
    color:#425a72;
    margin-bottom:12px;
}
.ti-rv2-handoff-card__status span{
    width:9px;
    height:9px;
    border-radius:50%;
    background:#d89a18;
    box-shadow:0 0 0 4px rgba(216,154,24,.12);
}
.ti-rv2-handoff-card .ti-rv2-replies{
    margin-top:12px;
}
.ti-rv2-handoff-card .ti-rv2-reply{
    text-decoration:none;
}